Our commitment

When developing new communication tools, it is critical that careful attention be paid to the protection of privacy. This is the foundation of our commitment to keeping the personal information we collect confidential.


Who we are     AX-Découpe

Our Web site: https://ax-decoupe.com.


The personal data we collect and their purpose

We gather the following information:

Last name

First name


Postal code

E-mail address

Telephone number

The personal information we gather is collected through forms and as a result of your interactions with our Web site. As noted in the following section, we also use cookies and/or logs to group together information concerning site visitors.



When you post a comment on our Web site, the data entered in the form for this purpose, along with your IP address and browser’s user agent, are collected to help us identify undesirable comments.


An anonymous link created from your e-mail address (also called “hash”) may be sent to Gravatar to determine whether you use this service. Gravatar’s confidentiality policies are available here: https://automattic.com/privacy/. Once your post has been validated, it will be displayed along with your profile picture.



If you upload images to the Web site, we recommend that you avoid those with EXIF data (exchangeable image file format, i.e., which contain GPS coordinates). Web site visitors could subsequently download and extract location data from these types of images.


Contact forms

Your personal information is collected when you fill out one of the following forms:


Contact form[GA1] 

Request for quote form

The information thus collected will be used for the following purposes:


Order monitoring

Information/Promotional offers


Your personal information is also collected when you interact on our site, and this in the following ways:


The information thus collected will be used for the following purposes:



Promotional offers or other information


If you post a comment on our site, you will be asked if you would like to provide your name, e-mail address and Web site; if you do so, it will be stored as a cookie. This prevents you from having to enter your information again every time you want to post another comment. These cookies automatically expire after one year.


When you access the logon page, a temporary cookie is created to determine whether or not your browser accepts cookies. This temporary cookie does not include any personal data and is automatically deleted when you close your browser.


The next time you log on, a number of cookies are activated to gather information on your login information and screen/page options. Logon cookies remain active for two days, whereas screen option cookies stay active for one year. If you check the “Remember me[GA2] ” box, your logon cookie will stay active for a period of two weeks. Otherwise, the cookie will be deleted when you log off (close your account session).


A special cookie is also stored in your browser when you create or modify a post. This type of cookie does not contain any personal data, and  only serves to note the identifier of the post created or modified. It expires after one day.


Linked or embedded content from other Web sites

Articles on this site may include linked content (e.g., videos, images, other articles, etc.). The content from other sites functions as it would if the user were accessing it on the original Web site.


These other Web sites could thus collect data concerning you, use cookies, install third-party tracking tools or monitor your transactions with linked content if you have an account or are connected to their Web site.


How long is such personal information kept?

Data included in posted comments are kept indefinitely, along with the associated metadata. This is done so that subsequent comments can be automatically recognized and approved rather than kept in a moderator queue.


The personal data found in the profile of users who subscribe to our site (as the case may be) are also stored. Users can, however, view, modify or delete their personal information at any time; this applies to all data except for their username. Web site managers can also use and modify this information.


What rights do you have with regard to your information?

If you created an account or posted comments on this site, you can request a file containing all of the personal data we have regarding you, including the information you provided. You can also ask that your personal information be deleted. The personal information in question does not include that kept for administrative, legal or security purposes.


Right of opposition and withdrawal

We undertake to offer you the right of opposition and withdrawal with regard to your personal information.

The right of opposition is understood as allowing Internet users to refuse to have their personal information used for some of the purposes mentioned at the time it was collected.


The right of withdrawal is understood as allowing Internet users to ask that their personal information be withdrawn from certain media, e.g., distribution lists.


To exercise these rights, you can contact us via:

Mail: AX-Découpe, 892 boul. Industriel, Terrebonne, QC Canada   J6Y 1X1

E-mail: info@ax-decoupe.com

Telephone: 450 621-9993


Access rights

We undertake to acknowledge the right to access and correct information, a right that allows the persons concerned to consult, modify and even delete information regarding them.

This right can be exercised via:

Mail: AX-Découpe, 892 boul. Industriel, Terrebonne, QC Canada   J6Y 1X1

E-mail: info@ax-decoupe.com

Telephone: 450 621-9993



The personal information we gather is stored in a secure environment. The persons who work for us or on our behalf are bound to protect the confidentiality of your information.

We rely on the following measures to ensure the security of your personal information:


SSL protocol (Secure Sockets Layer)

Access management – authorized persons

Access management – concerned persons

Computer backup systems



We undertake to maintain the highest possible degree of confidentiality by relying on cutting-edge technological innovations designed to ensure the confidentiality of your transactions. This being said, the transmission of personal information via the Internet will always comprise a certain risk, as no method is currently able to ensure fail-safe security.



We undertake to comply with the provisions of the Personal Information Protection and Electronic Documents Act (PIPEDA).